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CONTACT
Have questions about a wheel? Looking for something specific? Want to discuss a rebuild project? We're here to help.
hello@wheelywich.com
Best for detailed inquiries
@wheelywich
DM us for quick questions
WheelyWich
Message us on Marketplace
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QUICK INFO情報
RESPONSE TIME
We typically respond within 24-48 hours. For urgent matters, DM us on Instagram.
LOCATION
Based in the United States with sourcing partners across Japan.
FAQよくある質問
Do you ship internationally?+
Yes! We ship worldwide. Shipping costs are calculated based on destination and package weight. We use trusted carriers and provide full tracking.
How do you verify authenticity?+
We inspect serial numbers, hardware, construction quality, and compare against known authentic examples. We also verify provenance when possible.
Can you source a specific wheel?+
Absolutely. Tell us what you're looking for and we'll search our network in Japan. No guarantees, but we have a strong track record finding rare pieces.
What payment methods do you accept?+
We accept all major credit cards through Stripe, as well as PayPal for qualifying orders. Payment plans available for orders over $2,000.
What's your return policy?+
We stand behind our descriptions. If a wheel arrives significantly different from described, we'll work with you to make it right. Returns accepted within 7 days of delivery for items in original condition.
How long does shipping take?+
Domestic US orders typically arrive in 3-7 business days. International shipping varies by destination, usually 7-21 business days.
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